UniKL BMI s1’11 client day :“your satisfaction, our concern”

UniKL BMI s1’11 client day :“your satisfaction, our concern”

17 February 2011 – thursday

foyer, main building

Time : 11am – 4pm

OBJECTIVES

The objectives of the event are:

1. To allow the clients to meet directly with the service providers
2. To establish a good rapport between the clients and the service providers
3. To enhance the performance of the service providers
4. To introduce to the clients the PIC (person-in-charge) within the Departments/Sections
5. To provide opportunities for the clients to seek information or to resolve outstanding matters concerning the respective service providers
6. To serve as a platform to gather information and FAQs (frequently asked questions) for future references

Service Provider Booths List & the Proposed Items/Services to be highlighted during the Event

Dean’s Office   

Deputy Dean Academic

Deputy Dean HEMs/ Technopreneur

 

Electrical Section                               Electronic Section                             Telecommunication Section Medical Electronic Section            General Studies Section

List of Subjects Offered Section’s Key People (Organizational Structure) Head of Section AA Subject Leaders Lecturers Technicians

Academic Affairs

               Roles & Functions

               E-Learning System

               Timetabling

               Credit Transfers

               Industrial Liason

               Academic Process (Withdrawal / Defer / Appeal / Etc.)

                                Section’s Key People (Organizational Structure)

QA/ISO Section

                                Section’s Key People (Organizational Structure)

Roles & Functions

                                ISO /Audit Matters

                                Complaint Procedures

Technopreneur, Consultancy & Innovation Section

Section’s Key People (Organizational Structure)

Roles & Functions

Chargeman / ECU Programmes

Programmes / Projects Offered

Resource Centre

Section’s Key People (Organizational Structure)

Roles & Functions

Latest Updates

The Scholars Club

Student Affairs

Section’s Key People (Organizational Structure)

Roles & Functions

MARA Loan

Insurance

Accommodations & Welfare

Alumni

Student Development Unit

Counseling & Career Guidance

Sports & Recreational

Admin & Finance

Section’s Key People (Organizational Structure)

Roles & Functions

Fees Matters

Account & Ledger

Invoices

                IT Unit  

Section’s Key People (Organizational Structure)

Roles & Functions

WiFi

Computer Lab / Open Access Facilities

Printing Facilities

**** HOSTEL ACTIVITY COUPONS will be provided to the first 500 students who sign the GUESTBOOK****